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Welcome to the premier destination for London private hire drivers preparing for the mandatory Safety, Equality, and Regulatory Understanding (SERU) assessment. At SERU Training Course, we understand that navigating Transport for London’s (TfL) rigorous requirements can be a daunting challenge for both new applicants and experienced drivers.

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Seru Training Course added blog Wellness
2026-07-01 10:57:00 -

The Art of the Paper Trail: How to Maintain Compliant Off-App Hire Logs
For many private hire vehicle (PHV) drivers, the bulk of their work arrives through the predictable, automated flow of digital platforms. However, the world of private bookings—those secured outside of a standard app—remains a vital component of a driver’s professional portfolio. While these bookings offer more autonomy and often higher margins, they also place the entire...

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Seru Training Course added blog Wellness
2026-06-15 10:03:12 -

Navigating Autonomy: Assisting Passengers with Hidden Disabilities
In the private hire industry, the professional driver often acts as the first point of contact for passengers with diverse needs. Hidden disabilities—such as chronic pain, fatigue-related conditions, anxiety disorders, or sensory processing issues—are often invisible to the naked eye. When a driver offers verbal assistance, they may be met with a firm refusal. While this can...

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